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How can we help?

Browse the FAQ below, or send us a message — we've got you covered.

Frequently asked questions

How do I get started with LiftBeat?

Download the app, create an account (or skip it to train fully offline), then follow the short onboarding flow. Your AI coach will ask a few questions about your goals, equipment, and schedule to personalise your first plan.

Can I use LiftBeat without an internet connection?

Yes. LiftBeat is offline-first. Your workouts, history, and plans all live on your device. An internet connection is only needed to sync across devices or to use AI coaching features.

What is the AI coach?

LiftBeat's built-in AI coach generates personalised workout plans, answers training questions, helps you recover smarter, and keeps you accountable — all inside the app.

How do I cancel or manage my subscription?

Subscriptions are managed through the App Store (iOS) or Google Play (Android). Go to your device's subscription settings and select LiftBeat to change or cancel at any time.

My workout data disappeared — what should I do?

If you are signed in, your data is backed up to our servers. Sign out and sign back in to trigger a full sync. If you trained without an account, data is stored locally and not recoverable after an uninstall.

How do I reset my password?

On the login screen, tap "Forgot password?" and enter your email. You'll receive a reset link within a minute. Check your spam folder if it doesn't arrive.

Can I export my workout history?

Export is on our roadmap. In the meantime, reach out to support@liftbeat.fit and we can pull your data manually.

I found a bug — how do I report it?

Email support@liftbeat.fit with a short description and, if possible, a screenshot or screen recording. We read every report.

Still need help?

Drop us an email and we'll get back to you within one business day.

support@liftbeat.fit

For urgent account issues, include your registered email in the subject line.